(28 Mar 2015, 12:26 pm)Tommy_1581 wrote Arriva's X21 - as usual... late.How late was it?
I'd rather pay £3.00 for a taxi or £1.50 with Go North East than wait forty minutes for a bus
This is getting ridiculous now, I'm not going to pay a bus company which finds it acceptable to run buses extremely late, I hope this new bus order and large driver recruitment at GNE creates new services in Northumberland, because I have no confidence in Arriva.
I've noticed that the run I rely on in the morning has started to improve (along with the increase of the 14-reg vehicles allocated to that particular run, read into that what you will...).
It's been nearly 8 months since the Sapphire launch, and punctuality has got far worse than before the upgrade. I've used the same run every morning for the past 3 and a half years, and prior to the upgrade it was more or less "on time" everyday without fail, the only time it was very late was a morning with a lot of snow. 7410 showed up about half an hour late, clearly having waded through a lot of water, with the brake slightly locking on when applied, shaking the bus, was fine by the time I got off though!
As much as I've blamed drivers for not pushing to remain on time, most things point to the vehicles allocated to the services, and something needs to be done.