(31 Mar 2015, 8:23 am)Tommy_1581 wrote It's an interesting read, that.
(31 Mar 2015, 8:27 am)Michael wrote Good read that, thanks for sharing.
Interesting to see the section between South Hylton and Sunderland is leased to Network Rail.
If the link to the Leamside Line is made and the Leamside Line is re-opened, it could be stock, other than metro stock operating it.
(31 Mar 2015, 8:52 am)aureolin wrote It's surely got to have an associated SLA. I'd expect a handful to be honest. Usually works out that they gain service credits (or cash bonus payments) for over performance, and on the other hand lose service credits if they're failing.
I have zero confidence that they're reporting on it effectively though. When I asked the question, they couldn't even provide me with a comprehensive list of service affecting faults, as they "don't hold that info".
Seems strange it isn't held, particularly if £40m of public funding needs repaying. I would have thought the audit office would have been all over that.