(04 Apr 2015, 11:37 am)palatine3833 wrote 5 years ago, no-one would have believed that Arriva would be the first major operator in the North East to be 100% low floor considering the amount of step entrance stock they had.
Arriva have made a lot of investment in new stock since 2009 with most depots getting treated to new stock and even ex London cast offs have been given a good refurbishment to a decent standard with some passengers being fooled by thinking the buses are much newer than they actually are.
I don't think Arriva are given as much credit on this forum for some things as they probably should do.