Back on the 22nd March, there were revisions to the X21/X22, this has made the service more unreliable as before, and every time I used the X21 on a Sunday it runs 5 minutes late.
My opinions cover Ashington's operations and NOT the rest of Arriva.
My PREGNANT mother having to wait 40 minutes for a X21 is downright disgraceful. All this has spiralled from me reporting that a bus ran 16 minutes late yesterday and some random Arriva employee having a little rant at me.
I repeat this again; why should I pay, if my service is always running late and so unreliable?
Lots of people have moaned about the Metro; all that happened on my journeys; North Shields to Pelaw, Pelaw to South Shields, had no delays at all, I never burned and the service never broke down. That's what I call "reliable".
RE: Arriva North East: Latest News & Discussion - April 2015