(04 Apr 2015, 9:12 am)Tommy_1581 wrote No I'm not going to get you or Tom banned from the forum. I'm voicing my opinions here, the person is telling me that I slate Arriva, because my bus is constantly late, maybe Arriva should think about my pregnant mother who stood at Wansbeck Hospital for 40 minutes waiting for a bus ON A WEDNESDAY.
If Arriva treat their customers so badly, why would I want to travel with them?
Having a pregnant woman wait for 40 minutes is extremely dangerous, would you allow that? I'd think not, I'd have a bus sent straight away and would have carried the people for free and refunded their return ticket.
As hard as your story is to believe surely a hospital is the best place to be waiting if you think it's "Dangerous" to be stood around..
As for reporting me to Arriva. At what point did I say I worked for arriva, that my opinions have anything to do with Arriva as a company and if Arrivas customer service is so shoddy what makes you think anything would have been done?