RE: X9 | X10 - Acquisition of interdeck coaches from Oxford Bus Company
(12 Jul 2021, 1:10 pm)Adrian wrote It could have been that it was too large or would cause an obstruction to the stairs. I've seen mobility scooters (not powerchairs) refused on normal service buses for being too large.
The rules around mobility scooters aren't as black and white as they are for Wheelchair users. See: https://s3-eu-west-1.amazonaws.com/image...rriage.pdf
It looks as though mobility scooters have to be 'approved' and the users 'trained' before they're allowed on board. I wonder what that consists of, and if it's even a thing they actually do.
"Under the Code, mobility users are issued with a permit to travel which advises our bus drivers if your scooter is approved to travel on our buses and you, as the user of that scooter, are trained in how to safely board and alight from our buses or coaches"
(12 Jul 2021, 12:21 pm)tvd wrote I was on the X10 a couple of weeks ago, and the reliability was fine until we were held up at Stockton due to a passenger in a motorized scooter unhappy she couldn't access the coach.
The driver was on the phone to control, possibly getting her a taxi. I'm not sure why she wasnt directed to use Arriva's X12 instead, but anyway the whole thing made us 15 mins late.
I couple weeks back I had a few hours spare so I decided to go to Dalton Park for a coffee, the journey down was fine, but the return journey was about 40 minutes late.
The reason, and you probably won't believe this, was because there was a crash on the A19. I know, I've never heard of that happening either!