(20 Sep 2025, 8:03 am)Michael wrote Changes in for Sunderland and South Shields for 2nd November:


PB0002404/41
Variation BUSWAYS TRAVEL SERVICES LTD 10 (11) South Shields Interchange Jarrow Bus Station

PB0002404/16
Variation BUSWAYS TRAVEL SERVICES LTD 11 (10) Pennywell Grangetown

PB0002404/20
Variation BUSWAYS TRAVEL SERVICES LTD 3 (13) Town End Farm, Hylton Castle Doxford Park, Farringdon

PB0002404/44
Variation BUSWAYS TRAVEL SERVICES LTD 18 South Shields Interchange Brockley Whins

PB0002404/21
Variation BUSWAYS TRAVEL SERVICES LTD 2 (4, 3, 1) South Shields Town Centre Biddick Hall Estate
PB0002404/60

Variation BUSWAYS TRAVEL SERVICES LTD 4 Downhill Doxford Park

PB0002404/25
Variation BUSWAYS TRAVEL SERVICES LTD 30 South Shields Interchange Boldon

PB0002404/22
Variation BUSWAYS TRAVEL SERVICES LTD 7 (8) South Shields Interchange Marsden

PB0002404/17
Variation BUSWAYS TRAVEL SERVICES LTD 16 Red House Estate Hastings Hill

Still nothing on the Stagecoach site for these changes....

Changes to Sunderland Service 3, 4, 10, 11, 13 and 16 from Sunday 2 November 2025

https://www.stagecoachbus.com/service-up...:48:53:268

(20 Oct 2025, 1:36 pm)Michael wrote Changes to Sunderland Service 3, 4, 10, 11, 13 and 16 from Sunday 2 November 2025

https://www.stagecoachbus.com/service-up...:48:53:268

A set of boring changes , although I m interested to know why changing service number from
11 to 10 at the Alex Pub helps .

(20 Oct 2025, 10:00 pm)Economic505 wrote A set of boring changes , although I m interested to know why changing service number from
11 to 10 at the Alex Pub helps .

I don't think the changes will make a difference at all... came out work earlier and the 16 was once again, horrendous.

(20 Oct 2025, 10:00 pm)Economic505 wrote A set of boring changes , although I m interested to know why changing service number from
11 to 10 at the Alex Pub helps .

Some trips on an evening get sit time at ocean road, well it's unsafe to do it at the stop on ocean road, and I've never felt all the comfortable doing it at the shops, so the next option is the Alex. Trouble is doing that means you show up leaving a timing point like 5 minutes early.

It'll make little-to-no practical difference to the passenger, but it'll help drivers and the company out in helping reduce early running - it just formalises what already happens. Shame our calls to change the 11 route around Pallion haven't been heard though.

(21 Oct 2025, 6:52 am)I’m F114TML wrote Some trips on an evening get sit time at ocean road, well it's unsafe to do it at the stop on ocean road, and I've never felt all the comfortable doing it at the shops, so the next option is the Alex. Trouble is doing that means you show up leaving a timing point like 5 minutes early.

It'll make little-to-no practical difference to the passenger, but it'll help drivers and the company out in helping reduce early running - it just formalises what already happens. Shame our calls to change the 11 route around Pallion haven't been heard though.

Cheers for the reply. When you say unsafe, do you mean from a personal security point of view or road traffic? I don’t live in Sunderland anymore so not sure what Grangetown is like after dark.

(21 Oct 2025, 7:23 am)Economic505 wrote Cheers for the reply. When you say unsafe, do you mean from a personal security point of view or road traffic? I don’t live in Sunderland anymore so not sure what Grangetown is like after dark.

I mean road traffic. These trips are around 6-7pm. The timing point (currently) is the stop outside of the indian takeaway - almost all the time you either have to block ocean road or block a side street, or both.

The Alex isn't ideal either cos you're blocking parking spaces but what can you do

(21 Oct 2025, 6:52 am)F114TML wrote Some trips on an evening get sit time at ocean road, well it's unsafe to do it at the stop on ocean road, and I've never felt all the comfortable doing it at the shops, so the next option is the Alex. Trouble is doing that means you show up leaving a timing point like 5 minutes early.

It'll make little-to-no practical difference to the passenger, but it'll help drivers and the company out in helping reduce early running - it just formalises what already happens. Shame our calls to change the 11 route around Pallion haven't been heard though.

What was the issues in Pallion.

(21 Oct 2025, 11:30 am)idiot wrote What was the issues in Pallion.

Parking on Midmoor Road, particularly on the junction where it turns left at Herons is a nightmare, even worse when you meet another bus there.

(21 Oct 2025, 1:22 pm)F114TML wrote Parking on Midmoor Road, particularly on the junction where it turns left at Herons is a nightmare, even worse when you meet another bus there.

It was a nightmare on the 593 when allocated a full size single decker. Both turning right from Pallion shops and coming down Midmoor Road turning left towards the shops. Even more fun when there is a HGV unloading.  Pallion, is a nightmare and needs proper parking facilities (although I doubt the council would build a car park) and the delivery drivers (Just Eat, Uber etc) just seem to dump their vehicles rather than park.

Could do with some traffic wardens or the smart car around there.

(21 Oct 2025, 11:14 pm)idiot wrote Could do with some traffic wardens or the smart car around there.

Or rather some permanent cameras and that building in London that sets cars on fire.

In the "Promos and Offers" section of the Stagecoach website is this consultation regarding the 10/11 service in Sunderland and 22 in Newcastle. I've not seen Stagecoach advertise this on any social media

https://www.stagecoachbus.com/promos-and...sultations

(08 Nov 2025, 3:12 am)Uh Kimlfixit wrote In the "Promos and Offers" section of the Stagecoach website is this consultation regarding the 10/11 service in Sunderland and 22 in Newcastle. I've not seen Stagecoach advertise this on any social media

https://www.stagecoachbus.com/promos-and...sultations

SNE used this form of communication back in 2017. 

However, the proposed changes mean a service cut in the Queen Alex area. I guess the Eye Infirmary is moving to the City Centre next Summer, however there are 2 schools.

(08 Nov 2025, 3:12 am)Kimlfixit wrote In the "Promos and Offers" section of the Stagecoach website is this consultation regarding the 10/11 service in Sunderland and 22 in Newcastle. I've not seen Stagecoach advertise this on any social media

https://www.stagecoachbus.com/promos-and...sultations

That's well hidden, I wonder how many passengers will complain they haven't seen this and it'll end up in the Sunderland Echo.

They should really use X to spread this but then again, they don't post much on it now so it would be pointless.....


I don't use the 10 or 11 so couldn't say if these are good changes... although I remember when the 10/11 were every 6/7 mins combined....

Response sent to Stagecoach.....

Would it not be better to work in enhanced partnership with Go North East (similar to the Coast Road Agreement they have with Arriva Northumbria) and have the following?

Stagecoach Newcastle - 22 every 15 minutes throughout

Go North East - 301 (renumbered to 23 if needed) every 15 minutes at least on the common sections with Stagecoach service 22

This would give an combined upto 7/8 minute frequency between Newcastle City Centre and Howdon on common sections of route - which would be more than sufficient capacity on this section given GNE's rumored plans to re-introduce double deck vehicles on service 301.

(08 Nov 2025, 12:51 pm)L469 YVK wrote Response sent to Stagecoach.....

Would it not be better to work in enhanced partnership with Go North East (similar to the Coast Road Agreement they have with Arriva Northumbria) and have the following?

Stagecoach Newcastle - 22 every 15 minutes throughout

Go North East - 301 (renumbered to 23 if needed) every 15 minutes at least on the common sections with Stagecoach service 22

This would give an combined upto 7/8 minute frequency between Newcastle City Centre and Howdon on common sections of route - which would be more than sufficient capacity on this section given GNE's rumored plans to re-introduce double deck vehicles on service 301.

From a Stagecoach perspective, nope. 

GoNorthEast are weak along there, they've got no reason to be given the corridor.

Also that 22 is way too infrequent at the Western side.

(08 Nov 2025, 3:12 am)Kimlfixit wrote In the "Promos and Offers" section of the Stagecoach website is this consultation regarding the 10/11 service in Sunderland and 22 in Newcastle. I've not seen Stagecoach advertise this on any social media

https://www.stagecoachbus.com/promos-and...sultations

My response to this....

"This is an unfair choice.... Why not do a clockwise vs anticlockwise route...
For Example (coming from town);
10 - Hylton Rd |  Pallion Rd | Fordfield Rd | St Lukes Rd | Meldon Rd | St Lukes Terrace | Hylton Rd (clockwise)
11 - Hylton Rd | St Lukes Terrace | St Lukes Rd | Fordfield Rd | Pallion Rd (anti-clockwise)

This way, people can still have the same journey times with the perks of better short local connections. Such as I always get the 11 to Pallion Shops (as I live there) so would have a signifcantly longer journey home and vice versa for those that live on the 10 route but longer to town. This way no journeys are longer and people can still rely on the improved 4 bph on both sections just on either side of the road. People wouldn't mind this anyways as the bus tops would not change for the journeys to/from town just the number and if they just missed one they could cross the road for the next bus (albeit slightly longer journey but still quicker than waiting 30 mins)"

And as my mam uses the 22 in Newcastle often, I have asked them to keep the frequency the same but out either full or a mixture of single/decker allocations to better suit when the route goes quiet.

(08 Nov 2025, 3:48 pm)logidoodah wrote My response to this....

"This is an unfair choice.... Why not do a clockwise vs anticlockwise route...
For Example (coming from town);
10 - Hylton Rd |  Pallion Rd | Fordfield Rd | St Lukes Rd | Meldon Rd | St Lukes Terrace | Hylton Rd (clockwise)
11 - Hylton Rd | St Lukes Terrace | St Lukes Rd | Fordfield Rd | Pallion Rd (anti-clockwise)

This way, people can still have the same journey times with the perks of better short local connections. Such as I always get the 11 to Pallion Shops (as I live there) so would have a signifcantly longer journey home and vice versa for those that live on the 10 route but longer to town. This way no journeys are longer and people can still rely on the improved 4 bph on both sections just on either side of the road. People wouldn't mind this anyways as the bus tops would not change for the journeys to/from town just the number and if they just missed one they could cross the road for the next bus (albeit slightly longer journey but still quicker than waiting 30 mins)"

I can't comment on those routes specifically but I'd much personally, have 4 buses going the same way round rather than 2 one way and 2 the other way. 

4 BPH is much better than 2 BPH, unless you're smack in the middle of the loop. 

(The loop takes roughly 15 minutes to complete)

10: 10:00am enter the loop, leaves the loop at 10:15am
11: 10:15am enter the loop, leaves the loop at 10:30am

That's what will happen doing what you say, at the extreme sides.

---

I don't know the area that well, but if the 10/11 is going down to every 30 minutes each. Surely a better idea would be to swap the 8 and 11 round, with the 10 heading to Chester Road so you'd end up with something like:


I've heard that the 16 is absolutely slammed since GoNorthEast's incompetence, so surely having the 10/11/16 every 7.5 minutes along Chester Road would be a massive win? I can't see any lost links?

You could also mix the frequencies up aswell ie, dropping the 20 to every 15 minutes and having short 8's (renumber it to 19) to Pallion so you have 8 BPH along Hylton Road.

I haven't worked it out properly but it can't be far from being PVR neutral from what's being proposed?

Currectly the area sees 3bph in each direction, with through travel allowed at Pennywell on through trips.

The issue is Midmoor Road, which presents many operational difficulties due to inconsiderate parking.

I think Storx's idea wouldn't work, the Chester Road issue mainly affects the X24 since it goes the length of Chester Road, and Fordfield Road completely loses its link to Pallion Shops unless you walk, which is a popular journey (mind so does what's being proposed but this is more severe than Sc's proposal). Edit: it also loses links to the school at the terminus.

Option 2 seems to be how they run it on a Sunday, with buses turning back at Pennywell.

(09 Nov 2025, 7:48 am)F114TML wrote Currectly the area sees 3bph in each direction, with through travel allowed at Pennywell on through trips.

The issue is Midmoor Road, which presents many operational difficulties due to inconsiderate parking.

I think Storx's idea wouldn't work, the Chester Road issue mainly affects the X24 since it goes the length of Chester Road, and Fordfield Road completely loses its link to Pallion Shops unless you walk, which is a popular journey (mind so does what's being proposed but this is more severe than Sc's proposal). Edit: it also loses links to the school at the terminus.

Option 2 seems to be how they run it on a Sunday, with buses turning back at Pennywell.

Yeah fair point on the school, I knew there'd be something in there I'd miss.

It just seems idiotic to keep cutting frequencies of a service, which obviously isn't working and hoping that something might change magically. Every 20 minutes, to every 30 minutes is a nasty hit aswell, the sort of hit that if I lived to the South of Fordfield Road I'd be walking the extra 5 minutes for the 20 instead and if I lived at the North side of Pallion I'd be doing the walk to the 12 minute Metro. The former making the 10 kinda redundant. 

Surely you'd want to try something different, at least, even if it doesn't pay off? This just seems like managed decline imo.

PB0002404/75
Cancellation BUSWAYS TRAVEL SERVICES LTD 68 Four Lane Ends Metro D.S.S Tyneview Park
Effective date 21 Dec 2025

68 Cancellation due to moving into the new building in the Newcastle City Centre?

(17 Nov 2025, 6:22 pm)DaveFromUpNorth wrote 68 Cancellation due to moving into the new building in the Newcastle City Centre?

There's a couple more years before that building opens.

(09 Nov 2025, 7:48 am)F114TML wrote Currectly the area sees 3bph in each direction, with through travel allowed at Pennywell on through trips.

The issue is Midmoor Road, which presents many operational difficulties due to inconsiderate parking.

I think Storx's idea wouldn't work, the Chester Road issue mainly affects the X24 since it goes the length of Chester Road, and Fordfield Road completely loses its link to Pallion Shops unless you walk, which is a popular journey (mind so does what's being proposed but this is more severe than Sc's proposal). Edit: it also loses links to the school at the terminus.

Option 2 seems to be how they run it on a Sunday, with buses turning back at Pennywell.

If they made the x24 limited stop along chester road I couldn’t see it being an issue since GNE pulled the 2 from the city center to park lane most passengers would rather wait for an x24 on fawcett street than walk up to john street and if the 16 is late on holmside then once again the x24 takes the brunt, ive seen passengers let the 62 or 8 etc go past and get on the x24 to get off at the chester, hospital or the wavendon. Making it limited stop will reduce the chance of one stop hoppers abusing an express service, if GNE can do it with the X20 I personally dont see why stagecoach can’t do it with the x24.


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(18 Nov 2025, 7:33 pm)Theboyle92 wrote If they made the x24 limited stop along chester road I couldn’t see it being an issue since GNE pulled the 2 from the city center to park lane most passengers would rather wait for an x24 on fawcett street than walk up to john street and if the 16 is late on holmside then once again the x24 takes the brunt, ive seen passengers let the 62 or 8 etc go past and get on the x24 to get off at the chester, hospital or the wavendon. Making it limited stop will reduce the chance of one stop hoppers abusing an express service, if GNE can do it with the X20 I personally dont see why stagecoach can’t do it with the x24.


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Surely the point of the X24 is to let people from the West side of Sunderland have a direct bus to Newcastle?

If you made it limited stop along there then it's a bit pointless? Anyone sane is going to use the quicker 5 Metros an hour.

(18 Nov 2025, 8:01 pm)Storx wrote Surely the point of the X24 is to let people from the West side of Sunderland have a direct bus to Newcastle?

If you made it limited stop along there then it's a bit pointless? Anyone sane is going to use the quicker 5 Metros an hour.

Most of the main stops i.e hospital, wavendon, broadway, grindon mill and Hastings hill are within a 2 minute walk from little stops i.e chester gate, thats what kills the x24 running time as i say especially if a 16 is late, ive known it to be bang on time at hastings hill heading into sunderland yet be 7/8 minutes late into fawcett street not because of traffic its because its now taking the slack from a delayed 16 or passenger who dont want to walk from park lane down to fawcett street and with a 3 minute layover in town its already 5 minutes late onto its next trip and then it has a domino effect until the start of the peak when layover and running times are increased.


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(18 Nov 2025, 8:07 pm)Theboyle92 wrote Most of the main stops i.e hospital, wavendon, broadway, grindon mill and Hastings hill are within a 2 minute walk from little stops i.e chester gate, thats what kills the x24 running time as i say especially if a 16 is late, ive known it to be bang on time at hastings hill heading into sunderland yet be 7/8 minutes late into fawcett street not because of traffic its because its now taking the slack from a delayed 16 or passenger who dont want to walk from park lane down to fawcett street and with a 3 minute layover in town its already 5 minutes late onto its next trip and then it has a domino effect until the start of the peak when layover and running times are increased.


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Yeah get you, wonder how many people actually use it from end to end and whether another option would be to pull it from Sunderland like the X34 in South Shields does doing more estates or creating hospital links to somewhere that doesn't have them (or whatever). 

I'm sure there's a few but I can't really see why anyone would want to use it end to end when the Metro is much much quicker and I don't believe Stagecoach Sunderland Day Tickets are valid if I'm right?

(18 Nov 2025, 9:53 pm)Storx wrote Yeah get you, wonder how many people actually use it from end to end and whether another option would be to pull it from Sunderland like the X34 in South Shields does doing more estates or creating hospital links to somewhere that doesn't have them (or whatever). 

I'm sure there's a few but I can't really see why anyone would want to use it end to end when the Metro is much much quicker and I don't believe Stagecoach Sunderland Day Tickets are valid if I'm right?

Money.

£2.50 single each way on the bus vs £4.70 on Metro. Also, if you don't live on the route, the Dayrider Plus is cheaper than the Day Rover.

The X24s always seemed to be quite popular since it started, although the running times don't really take into account the short hop journeys or increased traffic congestion. Rush hour seems to be all day, every day now.

There are quite a few people who do use the service from end to end, and with the new Metros being quite uncomfortable with the sideways seating, lack of cushion in the seats & no windows to open, amongst other things, it wouldn't surprise me if more people opted for the X24 just to avoid what can be an anxiety provoking experience on the Metro.

The only real change I would make for the X24 is to have a few more journeys added on an evening, as the final journey out of Newcastle always seems to do really well with passengers, apart from that it seems to be a well established route doing well now...