Hey everyone,

I think I lost my earbuds case on one of the buses yesterday. I put a request in but I'm just wondering if anyone knows of a way to quicken the process? Or if anyone knows if there's somewhere you can go and visit - like a customer service desk or something?

There's no way to quicken the process, if your earbuds are found, they'll be matched on the system against your enquiry once they have been received.

(02 Oct 2022, 7:11 am)itsadam wrote Hey everyone,

I think I lost my earbuds case on one of the buses yesterday. I put a request in but I'm just wondering if anyone knows of a way to quicken the process? Or if anyone knows if there's somewhere you can go and visit - like a customer service desk or something?

If it's something that looks like it's worth anything, I'd guarantee it's been taken by another passenger.

A few years back my wallet fell out of my pocket on the 21, and despite knowing exactly where I lost it, and going back to that bus, and it being handed into the driver and seeing it in their bag, they wouldn't give it back to me because they didn't know it was mine. Even though it had my photo ID in it.
I had to wait until it was handed in to the depot, so I had to traipse all the way to CLS again the next day to pick it up.
Ironically, because it had my photo ID in it, I couldn't prove who I was, so they just asked me what cards were in the wallet, then checked the photo ID that was in it! If the driver had just done that in the first place I wouldn't have been out an extra £5!

(02 Oct 2022, 3:11 pm)streetdeckfan wrote If it's something that looks like it's worth anything, I'd guarantee it's been taken by another passenger.

A few years back my wallet fell out of my pocket on the 21, and despite knowing exactly where I lost it, and going back to that bus, and it being handed into the driver and seeing it in their bag, they wouldn't give it back to me because they didn't know it was mine. Even though it had my photo ID in it.
I had to wait until it was handed in to the depot, so I had to traipse all the way to CLS again the next day to pick it up.
Ironically, because it had my photo ID in it, I couldn't prove who I was, so they just asked me what cards were in the wallet, then checked the photo ID that was in it! If the driver had just done that in the first place I wouldn't have been out an extra £5!

Well for my brother he left his airpods on the X15, so he called his friend who just finished from New Durham College and she managed to get them off the driver.

I once found £1.86 on a Red Kites Streetlite.

I would like to say I handed in, but like a smooth criminal I kept it and felt no guilt afterwards.

I hope it didn't belong to someone named Annie, and if it did, I sincerely hope that's she's OK.

Hope it didn't belong to the driver and rolled down the bus ..... would make him/her £1.86 short paying in.......( Only joking.....I hope)

(02 Oct 2022, 5:32 pm)MurdnunoC wrote I once found £1.86 on a Red Kites Streetlite.

I would like to say I handed in, but like a smooth criminal I kept it and felt no guilt afterwards.

I hope it didn't belong to someone named Annie, and if it did, I sincerely hope that's she's OK.

Chortal