(29 Dec 2014, 4:48 pm)aureolin wrote It would seem that the article even confuses customer services...
Maybe we at NEB should attempt to disseminate the changes to make things clearer.
From 1 February 2015, there will be some changes to services 82, 82A and 83, which will offer a number of new connections for passengers. We have asked passengers about their travel patterns on the current services before making these changes, and we hope that passengers will benefit from the new links which will be provided.
- Service 82 will operate via Meresyde and Grange Crescent in Leam Lane instead of Felling Bypass, following passenger requests, creating new direct links from this area
- In Birtley, the service will be extended to the new housing estate at Northside, serving Highridge, Blackfell Way and Mount Pleasant Road
- Service 83 will no longer operate between Heworth and Concord, due to the low number of passengers travelling on this section of route
- Passengers on Felling bypass and Lingey Lane can continue to use Connections 4 which operates up to every 10 minutes
- Passengers travelling from Sulgrave to Washington Galleries can continue to do so on Whey Aye 5-0 services 50/50A, with passengers from Sulgrave travelling to Gateshead or Newcastle being able to use service Fab 56.
- A new works service 982 will be provided between Stephenson Industrial Estate and Concord at peak times for commuters, allowing connections with other bus services at Concord to complete your journey
- The number of passengers travelling from Harraton and Rickleton to Birtley is very low, which means that unfortunately service 83 will no longer operate between Rickleton and Birtley. Passengers from Washington, Lambton, Ayton and Barley Mow will still be able to travel to Birtley on service 82.
- Due to low passenger numbers, the evening journeys between Heworth and Concord will no longer operate. The evening journeys between Heworth and Lambton which are currently provided by Arriva will continue to operate unchanged. However, from the same date the frequency of Connections 4 will be increased to every 20 minutes on an evening between Heworth, Lingey Lane, Usworth and Concord.
- Sunday services will operate between Concord and Birtley only, due to low passenger numbers between Concord and Heworth. Connections 4 continues to operate every 15 minutes on Sunday daytimes between Concord, Usworth, Lingey Lane and Heworth.
- The services will be renumbered 82 and 82A
- service 82 will operate via Spout Lane and Barmston Village Centre, and service 82A will operate via Hertburn Industrial Estate and Barmston Waskerley Road.
- Service 82 will operate to and from Heworth, and service 82A will terminate at Concord
- Service 82 will operate to Birtley, with service 82A operating from Birtley
- Service 82A will operate to Rickleton and Harraton, with service 82 operating from Rickleton and Harraton
- Passengers are advised to check the destination and the route number on the front of the bus before boarding
- View NEW timetable
- All services on this route will be renumbered either 82 or 82A.
- Services will be rerouted between Heworth and Concord via Grange Crescent and Meresyde (Leam Lane Estate) instead of the Felling-by-Pass; and will omit Stephenson Industrial Estate and Sulgrave. New service 982 will operate between Concord and Stephenson Industrial Estate at peak-times to ensure current links are maintained. Passengers boarding/alighting on the Felling-by-Pass can catch Connections 4 to Concord and connect with our services.
- Service 82 will extend beyond its current terminus in Birtley to serve the new housing estate at Northside. Buses will serve Highridge, Blackfell Way and Mount Pleasant Road.
Next....
(Anyone else want to try?)