(29 Dec 2014, 8:12 pm)MarcTheA4 wrote I think someone ought to contact GNE about these errors and things not making sense. We can't have the general public getting confused....we all know what happens then..!
To be honest, I think the majority of changes are really positive. I just wish they wouldn't beat around the bush when informing customers. If you've changed something, just tell them, don't tell them that they can be closer to the shops or whatever. It wouldn't go a miss to actually give your customer services staff a briefing too. In addition to that, I'm not a fan of a route massively changing (i.e. 35 & 36), yet retaining the same service numbers.