RE: Arriva North East - Latest
This is disgusting quite frankly Arriva.
Id like to request a copy of cctv from the 64 in durham. My wife got on at Newton Hall and got off next to the Salutation pub in Frsmwellgate Moor. My wife is pregnant and due to a over crowded bus of school kids and all the pushing to get off the bus has now caused the misses to go to hospital!! With stomach pains caused by the idiots on the bus
This is becoming an utter joke! This service has major problems with overcrowding especially on a afternoon around 1520 when all the Fram school kids get out and all pile onto the 64 into Durham with a seating capacity of 38 or 40 seats and about 18 standees and with the people who are already on the service can fill the bus and this means the New College students stood waiting at the Framwellgate Moor, Salutation Inn stop get to see the 64 come round the corner and then drive straight past them because the bus is full which means if they are lucky the X2 will stop at this stop (even though it is not supposed to) and if doesn't they end up having to get on the next one and this results in about 60 New College students trying to get on that bus and then it is another 64 which drives past anyone waiting at the stops between the University Hospital and Durham City Centre so this means anyone wanting to get the 64 beyond Durham City Centre will have to wait around 30 minutes to get on a service which runs every 10 minutes is pathetic really.
Something really needs to be done about this as this is a massive pain in the neck trying to get into Durham on this service at this time and other times of the day such as lunchtime for New College students who have shorter days, seriously when I used this service it sometimes took me over 30 minutes from leaving college and getting into Durham Bus Station to catch my connecting bus when on the frequency this service runs it should take about 15 minutes most days.
I think there should be a 64 dupe starting at Framwellgate Moor that starts at Fram school at around 1529 and should be operated by a double decker and should run at least as far as Durham North Road.
Alternatively I would like to see another frequent service extended to Framwellgate Moor, Holmlands Crescent to reduce the strain on service 64, I think extending the 6 would be a good idea as it has a 12 minute frequency and also it could potentially swoop several passengers off the X21 which is incredibly busy and has a extra journey on school days as far as Framwellgate Moor and follows a Newcastle bound X21.