We all experience it day in day out, so we should really have a thread dedicated to customer service. You'd argue that it's the most difficult, yet important job in a business nowadays.

The thread isn't here to go on a huge rant about operators or other transport related bodies without being able to back it up, but simply to capture both the Good and Bad that we all experience.

I'll start - It should be noted how good Go North East's twitter account has become. Whenever I tweet a quick query (e.g. fares), I generally have a response within 15-20 mins. I've also made use of this facility to report issues with onboard WiFi. It's a complete contrast to my opinion on their Facebook page.

A suggestion to put forward to all of you...

This section of the forum is getting rather cluttered. We've got 93 threads in this section of the forum and most threads aren't used anymore. If people were interested in posting about a particular operator, they may not realise that a thread already exists without having to trek through all 93 threads or using our 'search' facility.

I'd therefore like to suggest that we change the way this section of the forum works... Similar to this thread, I'd like to suggest that we create individual regional threads where content about all operators in that region can be posted.

Where there is more information about a particular city in a region (i.e. London), an individual thread could be set up.

This should be fairly easy to implement, but I'd have to close the section for a few hours to do it. What are your opinions?

Abbotts of Leeming Bar, who operate into the Cleveland area on the North Yorkshire County Council Contract services 80/89 between Stokesley and Romanby (Northallerton from Tuesday), are moving further into the North East with new service X80 running between Northallerton and Middlesbrough from Tuesday. It operates 3 times a day Monday to Friday.

X80/X89 timetable from Tuesday

A thread for any super scrimpers out there...
If you've liked the "Save the Student" Facebook page, you'll have already seen this posted tonight.

I've just got myself this deal, which is due to be delivered next Wednesday:
http://www.savethestudent.org/student-de...-3-99.html

Obviously intend on cancelling as soon as I get the first box free, but it may be of interest to some of you to try out - even if it is just for one box (free of charge).

Contents in the chocolate box...

Events seem to be coming together to mark the 25th anniversary of the Hillsborough disaster, which following events last year and the trial going on, on Merseyside - has been quite poignant.

Without getting into the whole politics and blame game, I wondered if anyone has any memories of the day or the game?

The whole day was a blur/hazy as at the time, there was nothing out of the ordinary or different to any other weekend afternoon.

My memories revolve around the immediate aftermath of the kick off and being aware something wasn't quite right.
Not long after kick off and there was a knock on the door and it was a lad who lived in the same street, but who I wasn't particularly close to - standing there with his Dad.
My Dad came to the door (no idea where my Mam or younger brother was) and with a knowing nod and a wink between the grown ups - myself, the lad and his Dad went off to the field to play football.

What got me (apart from the fact I was off to have a kick about with a lad I wasn't close to, who wasn't bothered about football and his Dad), was that the streets were eerily quiet.
There was nobody about at all either walking their dogs, going about their business, mowing lawns etc or any other kids about as there normally would have been at that time.

Events after getting home were fuzzy too, but obviously I was aware of the immediate fall out over the following days, weeks and months.

I had laugh at this one, Credit the North West Bus Blog.

https://www.facebook.com/photo.php?v=617...=2&theater

http://m.bbc.co.uk/news/uk-scotland-scot...s-26996915

Calmac are looking to introduced a river bus service, running into Glasgow city centre.

I've noticed while writing on my phone that the 'North East Buses' logo is blurry.
That's all folks ;-)

Is this new at Travelsure?

Has died aged 25

Peaches Geldof Dead

Absolutely tragic and sad

RIP