(02 Apr 2016, 7:51 am)wise owl wrote Passengers dont look at who the operator is, simply the service number. And in reality they rarely look at the service number on the front of the bus anyway, they only see a bus coming and think its what the want.
Sometimes they only look at the destinations. It's pretty common for people to catch the 22 to Sunderland before they realise that it takes 40 minutes longer than the 20/20a
I think we're in a position at the moment where there is no duplicate numbering between arriva and gne services around co Durham but there has been, even in the recent past, so if DCC are going to have the operator on display in their bus stations, they may as well make it useful.