Go North East really need to look at improving the frequency and reliability of the Voltra 53/54, recently moved from my previous haunt of Low Fell to Bensham and I have seen a number of service cancellations or buses running in two's in either direction which simply put isn't good enough in the few weeks I have been using the services to/from Newcastle. I think reverting back to the old route and having a quayside shuttle would be a better option, of course this may see PVR/Driver Numbers increase.