(02 Jul 2023, 6:06 pm)Storx wrote Honestly can't disagree with anything you said there to be fair and haven't really got anything to add for most of it as you've hit the nail in the head.
Mind talking about comparing to others, I know I have a tendency to slag off Nexus - they deserve it imo but one thing that's glaringly obvious is the lack of connection between everything and it throws the operators under the bus a bit.
For example if I went to Manchester I can go on TFGM bus site and do a simple search where I want to go and it's as easy as that. Come to the North East I'd have to trawl through the Arriva site, the Stagecoach site, the GoNorthEast site and then it's no use as Gateshead Taxis run it since the Nexus site is absolutely useless.
That for a passenger is a game over. It's all good saying how good the GNE app but it's no use if you need to use multiple operators. Also the fact the North East still doesn't have any form of site to bus multi modal tickets is embarrassing. We must be the only region without on. (Network One you can't buy online and must use an operators app - confusing if you use multiple operators).
It's something you can't slag the operators off for as it's a grey area how much they can talk. The fact they've now got their own little partnership (NEBus) probably highlights the failings of above. Surely this should be a Nexus thing? We must be the only region that has that - happy to be corrected.
I used to use the Nexus Journey Planner all the time, it was really easy and simple to use. It's not as good these days though.