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T&A Day Rover & Explorer. Go North East & Arriva

T&A Day Rover & Explorer. Go North East & Arriva

RE: T&A Day Rover & Explorer. Go North East & Arriva
(11 Jul 2023, 10:47 am)Busu284 wrote So I got on the 21 at Gateshead today heading towards Newcastle and showed my £12,70 Explorer ticket to the driver for him to say "Its not valid on here. Its only valid on Arriva buses" I said no it's valid on here as well and he said no it isn't so I gave up trying to tell him

This annoys me to the fact why can't Arriva & GNE accept the T&W Day Rover & Explorer tickets as they both sell them. Its stated on the website "Valid on all Go North East, Arriva & Stagecoach buses". So why do they keep not letting you on. Now this is just probably a one off bus it does get annoying. However I wanted to ask why can't the T&W Day Rover & Explorer be scanned on each other buses if they accept them. Arriva & GNE accept each other tickets on the 306/7/8/9 as I bought a week tickets on the gne bus and it was scanned perfectly fine on them but Explorer & T&W Day Rover can't. I really hope something is done about this. Would save a lot of time and drivers stop being dic£s about it

Ignore the fact the fourm says T&A Day Rover

I'd report the instance to their customer services, as it's clearly a training issue. 

I use Day Rovers all the time in Tyne and Wear, and it's rare I get any grief from a driver/inspector of another company, even though I'm showing them a ticket purchased on the GNE app. Teesside on an Explorer can be a bit different and normally Arriva drivers insist you try and scan it (even though it'll never work!), but wave you on after that.

Unless it's the last bus of the day or an ultra low frequency, I wouldn't recommend doing as Streetdeckfan suggests and sitting down anyway, unless you like confrontation from other customers. Instead, politely ask that they check or offer to show them the ticket description on an app or the company website. If they're having none of it, get off, wait for the next one and report it to the operator.
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RE: T&A Day Rover & Explorer. Go North East & Arriva
T&A Day Rover & Explorer. Go North East & Arriva