(11 Jul 2023, 4:32 pm)Adrian wrote Suppose it depends how stubborn the driver is going to be. If they don't accept reasoning by you showing them the information, then it'd say it's highly unlikely they'll even attempt to radio in.

That's very true.

I do know that some people try and exploit the Network One tickets, I've seen countless people (often the same ones trying their luck with different drivers) in the morning try and get onto an Arriva service into Northumberland with one that is only valid to Seaton Burn, however in those cases the drivers are clearly aware - and I believe that, at least, the relevant depots have clear training on it.

The knowledge of drivers in those areas needs to be good and so, while they may be stubborn with the people blatantly attempting to use a ticket fraudulently, chances are they're then more than happy to wave on an explorer. I wonder if in areas where routes don't cross Network One boundaries as clearly, or where Explorer use may be minimal, there is simply a lack of engrained ticket knowledge - especially on another operators app, which is absolutely something that should be looked into.

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(11 Jul 2023, 4:56 pm)streetdeckfan wrote If it was a new or obscure ticket, then fair enough, but I'd say the Explorer is a fairly well known and established ticket at this point.

I honestly think the Explorer is very area specific as to where it'll be used, and therefore driver exposure after training may be very minimal in some instances.

With Riverside drivers going onto the likes of the 21/X21 in your example, I imagine there's the potential for situations where drivers who've been chilling around Gateshead for months suddenly being asked to do an X21. I obviously don't know exact figures, but I imagine most people travelling around Gateshead won't be using Explorers. At the very least, I'd expect the driver to take an extra bit of time to check an Arriva printed Explorer shoved in his face in the middle of Bishop Auckland.