(11 Jul 2023, 9:21 pm)Andreos1 wrote Ultimately, this is a corporate onboarding training issue, a failure by operators to keep their drivers product knowledge up to date and another example of drivers not taking ownership for their own learning.

I have some sympathy with this, as the ticketing knowledge required can be quite extensive in some areas. I once looked at the X12, and I think there were about 15 different combinations of multi-trip products that were on offer, depending on where you were on the route. This is of course on top of the route knowledge you need and the local knowledge you pick up over time.

I recall at one time they used to print handy ticketing guides for drivers? I wonder if this is still a thing?


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