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T&A Day Rover & Explorer. Go North East & Arriva

T&A Day Rover & Explorer. Go North East & Arriva

RE: T&A Day Rover & Explorer. Go North East & Arriva
I got the response back today

Good morning

I'm very sorry, the driver should not have said this, as this ticket is valid on this service. So I can trace the driver to ensure this does not happen again, can you confirm which way the service was heading?

Please accept my deepest apology for any inconvenience caused.

T&A Day Rover & Explorer. Go North East & Arriva
RE: T&A Day Rover & Explorer. Go North East & Arriva