(10 Jul 2013, 3:06 pm)Andreos1 wrote Alex Fletcher > Go North East 2 hours ago
near Burnopfield ·
Have just got on the 43 durham from burnopfield to tanfield and got a return, and have been told than once past tantobie you can only purchase a return from durham bus station. Why is this? As durham
bus station is a hell of a lot further than tanfield. £4.40 from burnopfield to tanfield and back is disgusting its 5 minutes up the road! Like Daniel Kelly likes this.
Go North East > Hi Alex - as our fares are simplified the return price is the same from Durham. Apologies for the confusion
caused by this.
Like · 2 hours ago
Alex Fletcher > No confusion just disgusted cause durham is so much further than tanfield and i spend a lot with this company. Thanks for your help but i have made a complaint.
Like · 52 minutes ago
Can anyone justify a short return journey like this, costing the same amount as it would if you were continuing the journey to Durham?
The lad has a point there. Anyone looking at the situation logically would say that it's out of order. 'Simplified or not'.
(12 Jul 2013, 12:32 pm)Andreos1 wrote Short blog about pricing www.passengerfocus.org.uk/blog/2013/07/12/bus-passengers-or-the-lack-of-them-the-nub-of-the-problem/
It is very true, especially closer to home in Middlesbrough - where the council has free town centre parking.
If travelling from Washington, even driving to and parking in Newcastle for example is cheaper if there's at least two of you travelling.
The Passenger Focus website has some interesting stuff on it, but I tend not to read too much into their work as their return rate is only around 20%. I've only had the form given to me twice, and both times it was a case of "here's a form". No explanation, details, talk about it, or nowt. Most people are going to get off the bus and bin it.
http://www.passengerfocus.org.uk/researc...march-2013