North East Buses

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So is this what we could be looking at for the Consett X-Lines allocations?

ADL E400MMC:
- 6336 - Spare
- 6338-40 - X45/X46
- 6341-52 - X30/X31/X70/X71/X72

Wright Streetdeck:
- 6301-03 - Consett Spare
- 6304-07 - X5/X15
- 6356-61 - X45/X46
- 6362-63 - **To Washington**
- 6376 - **To Washington**
(29 Jul 2021, 8:12 pm)Dan wrote [ -> ]If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!

Not sure if they have offices already in Sunderland, but there's this job listing on their website: https://careers.just-eat.com/opportunities/R0006531.
Lots of people saying routes as a wind up?
(29 Jul 2021, 8:09 pm)Andreos1 wrote [ -> ]I've not checked, but I believe April/May time was when the official announcement was made.
It was April time, as it was mentioned to staff being made redundant from nPower. I managed to find the post again on social media, but the job ad link is dead.

Also to note its the Just Eat customer services contract, but US firm Concentrix are the outsourced provider.

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(29 Jul 2021, 8:20 pm)mb134 wrote [ -> ]Not sure if they have offices already in Sunderland, but there's this job listing on their website: https://careers.just-eat.com/opportunities/R0006531.

And here's a job-listing for Just Eat posted 28 Days Ago...

https://g.co/kgs/4GKhS2
(29 Jul 2021, 8:12 pm)Dan wrote [ -> ]If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!


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It's ok the staff don't need a bus service as they all have bikes & mopeds through the company bike to work scheme Tongue
Would be strange for Concentrix to open another site, they’ve invested heavily in the city centre Stephenson Quarter site and they’ve got a huge base at Quorum too.

Not sure why they’d move to Rainton or expand there when they have capacity in Newcastle.
(29 Jul 2021, 8:12 pm)Dan wrote [ -> ]If citaro5284 cannot easily find this on the web, and it would seem Go North East’s commercial team were unaware, and through the months of consultation with councils and local authorities absolutely nobody has mentioned this to the company as being a potential issue………

Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!


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At least two people on the forum knew.
Comments from MG indicated staff at depot level knew. 

Whereas the team making decisions that impact on passengers and the people they're speaking with in Sunderland Council, were totally oblivious.

Where was the proactive work from the decision makers? Did they speak with Landlords? Contacts at Rainton Bridge? People within the appropriate department at the Civic Centre?
Im just pleased those at depot level were aware! Could have been pretty awkward trying to spin the withdrawal of a service, just as commuters start trying to get to work!
(29 Jul 2021, 8:20 pm)L469 YVK wrote [ -> ]So is this what we could be looking at for the Consett X-Lines allocations?

ADL E400MMC:
- 6336 - Spare
- 6338-40 - X45/X46
- 6341-52 - X30/X31/X70/X71/X72

Wright Streetdeck:
- 6301-03 - Consett Spare
- 6304-07 - X5/X15
- 6356-61 - X45/X46
- 6362-63 - **To Washington**
- 6376 - **To Washington**
Sorry but I don't have an answer.
(29 Jul 2021, 8:22 pm)Adrian wrote [ -> ]It was April time, as it was mentioned to staff being made redundant from nPower. I managed to find the post again on social media, but the job ad link is dead.

Also to note its the Just Eat customer services contract, but US firm Concentrix are the outsourced provider.

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Not the NPower that GNE have such an excellent relationship with is it?
Someone else keeping secrets from them Wink

Thanks for confirming the date of the official announcement too.
Had a feeling it was around that time.
(29 Jul 2021, 8:12 pm)Dan wrote [ -> ]Contrary to what you suggested in your last post, there has been months of consultation with local authorities. Maybe they weren’t aware either!

Who's normally consulted as part of any changes, out of interest?

I mean I'd hope the local authority knew about it, given that they're the landlord!

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(29 Jul 2021, 8:30 pm)Andreos1 wrote [ -> ]Not the NPower that GNE have such an excellent relationship with is it?
Someone else keeping secrets from them Wink

Thanks for confirming the date of the official announcement too.
Had a feeling it was around that time.



Wow…

I suspect the business contact at nPower was made redundant before most - if they’re no longer in employment and other employees at nPower were worried about job security, bit of a struggle for them to pass on the information.


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(29 Jul 2021, 8:33 pm)Dan wrote [ -> ]Wow…

I suspect the business contact at nPower was made redundant before most - if they’re no longer in employment and other employees at nPower were worried about job security, bit of a struggle for them to pass on the information.


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You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!
(29 Jul 2021, 8:36 pm)Andreos1 wrote [ -> ]You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.



You’re stooping pretty low here, mind, Andreos. You can make a point without being petty and over labouring it.


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(29 Jul 2021, 8:38 pm)Dan wrote [ -> ]You’re stooping pretty low here, mind, Andreos. You can make a point without being petty and over labouring it.


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Stooping pretty low and being petty?
Wow...

Let's look at the positives. Depot level staff knew what was going on, their comments were listened to and changes were made as a result. Meaning that the area hasn't lost links, connections haven't been lost and people at Just Eat and the other businesses around there, can get to and from work.
The extra bonus is that it could mean there's less traffic causing issues to the 4 and 71 too.
(29 Jul 2021, 8:36 pm)Andreos1 wrote [ -> ]You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!
The 921 contract ended in August last year. The person who co-ordinated transport left not long after. As Npower employees continued to work from home, there was no need to engage with transport providers as almost no one was working from the offices
I think someone got it WRONG! somewhere.
(29 Jul 2021, 8:44 pm)JP6004 wrote [ -> ]The 921 contract ended in August last year. The person who co-ordinated transport left not long after. As Npower employees continued to work from home, there was no need to engage with transport providers as almost no one was working from the offices



Pretty amazing, JP6004!


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(29 Jul 2021, 8:50 pm)Dan wrote [ -> ]Pretty amazing, JP6004!


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Smile
(29 Jul 2021, 8:36 pm)Andreos1 wrote [ -> ]You're trying to say that there's only one contact in there and when they were made redundant, nobody else took up the reigns, communicated with GNE and let them know when the 921 was likely to carry more fresh air than normal from a certain date?
No ending of agreements?
No negotiations with contracts?
No business relationship, that involves conversation and rapport, following years of communication?

Pretty amazing if that is the case.
Wow!

To be fair, I'd say its far from being uncommon for one person in an organisation to have responsibility for managing a contract. An account manager, if you like.

Rainton nPower has been on a ramping down of operations for a good 12+ months now. Most people left at the end were on retainers and holding out for a package, so you can hardly blame them for not having the same level of enthusiasm as the bus operator may have.

The main point surely is that a need has been identified and its been quickly corrected, and I'm sure there'll be further discussions around that.

I'm more alarmed that Sunderland City Council didn't know they had let one of their flagship office spaces out, but I think we both know the degree of which a 'not my job' attitude can exist in large public sector organisations.

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